Shipping Policy
GENERAL TIMELINE
- Shipping time for orders within Pakistan is 3-5 days.
- For orders outside of Pakistan, the average shipping time is 10-15 days.
SHIPPING POLICY
- Customers are required to provide us with the correct and precise shipping address for safe delivery. We are in no way responsible for incorrect or partial shipping addresses provided by the customer.
- Before the order is shipped, you should submit any request for changes in the provided shipping address. You can email us at info@aizsports.com with such requests.
- The average shipping time for orders within Pakistan is 3-5 days. (This time is generally for well-connected tier-1 and tier-2 cities, but it can be longer for some places.)
- For orders outside of Pakistan, the average shipping time is 10-15 days. (This shipping time is for well-connected countries; it can be longer for some countries.)
- We have partnered with several shipping companies. We choose a shipping company based on certain parameters (region of delivery, size of the package, and shipping duration) that provide an optimum solution.
- Any shipping company’s operational delay is beyond our control.
- International shipping is sometimes carried out by two different shipping companies, which may result in delays or unexpected circumstances beyond our control.
- Every product of our company is well protected and packed before shipping.
- However, there can be some handling issues from the shipping company's side that may lead to minor damages to some of the products, which is beyond our scope of operation.
- Unprecedented changes in the delivery timeline or custom charges can result from changes in specific country policies, which are not in our control.
- Any operational mistake made by the shipping company will have to be resolved with the cooperation of the customer and the shipping company.